POSITION DESCRIPTION
Receptionist

Department: Tribal Operations

Type of Position: Non-Exempt
Location of Work: Sacramento, CA

Salary Grade(s): 8 ($27.51+ DOE)

Hours of Work: M-F, 8:00 am – 4:30 pm (Alaska Standard Time)

Employment Category: Regular, Full-Time

PURPOSE
The Receptionist manages the telephone switchboard, receives guests at designated Tlingit & Haida (T&H) office location and provides clerical support to Tribal Operations & other areas within T&H.

ESSENTIAL FUNCTIONS
• Primary reception for designated T&H office location, receive and redirect all incoming calls, take, and relay messages, as necessary
• Welcome visitors, guests, and clients; give proper direction; use tact and discretion in the degree and type of information given
• Maintain the reception area in an orderly and professional state
• Receive and distribute mail and inter-office deliveries for designated office location
• Maintain a log of certified, registered, and express mail
• Maintain a log of packages received
• Process outgoing mail daily
• Report problems with copy equipment, telephone, postage machine or any equipment maintained by designated office location to appropriate vendor or other service contractor
• Monitor vehicle reservations, sign in/out sheet, and mileage reports for the GSA vehicles assigned to the designated office location
• Maintain the schedule for conference rooms
• Maintain conference room equipment
• Ensure conference room is clean and organized daily
• Provide department clerical assistance as needed
• Other duties as assigned

NECESSARY SKILLS AND KNOWLEDGE
• Ability to triage and accurately route telephone calls and visitors to appropriate staff
• Positive professional courteous attitude toward public and staff
• Able to perform and coordinate several jobs/projects at one time
• Excellent verbal and written communication skills
• Knowledge of standard office procedures and standards
• Knowledge and proficiency in Microsoft Suite of programs

MINIMUM QUALIFICATIONS (education, experience, skills)
• High school diploma or equivalent
• Three years related experience
• Valid Driver’s License
• Typing speed of at least 50 WPM

UNUSUAL PHYSICAL REQUIREMENTS OR RESTRICTIONS
The majority of work is performed in a professional office setting and is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 40 lbs. Travel on small aircraft or ferry may be required.